By using Melbourne Cabs Booking services, you agree to follow the terms outlined below. These terms are designed to ensure a smooth, fair, and reliable experience for all passengers. Our services are subject to availability, and bookings are confirmed only after receiving proper details and acknowledgment from our team.
Booking and Confirmation
- All bookings must include accurate pickup and drop-off details.
- Advance bookings are recommended for timely service.
- Last-minute bookings depend on vehicle availability.
- Customers must provide valid contact information.
Fares and Payments
- Fare estimates are provided based on given trip details.
- Final charges may vary due to route changes or waiting time.
- Payments can be made through approved payment methods.
- Any extra services may include additional charges.
Cancellation and Waiting Policy
- Cancellations should be made within a reasonable time.
- Late cancellations may attract a fee.
- Drivers may allow limited waiting time at pickup points.
- Extended waiting may result in additional charges.
Passenger Responsibilities
- Passengers must behave respectfully during the ride.
- Any damage to the vehicle may be charged.
- Ensure personal belongings are collected before leaving.
- Follow all safety instructions provided by the driver.
Service Limitations
- We aim for punctual service but cannot guarantee delays caused by traffic or weather.
- Service availability may vary depending on demand and location.
- We reserve the right to refuse service under certain conditions.
By continuing to use our services, you accept these terms and agree to comply with them.
